Idempotent by design
The same request can arrive more than once without multiplying the intended action.
How we build
Reliability is a property of the whole workflow.
Automation is useful only when it can explain what happened, tolerate duplicate events, and recover from the partial states that real operations create.
See the method applied in AgencyFlow →Engineering principles
Designed for the failure modes of real operations.
A successful request is only the beginning. Durable systems observe outcomes and make recovery explicit.
Verification after action
Observed state proves completion; a successful request alone does not.
Bounded failure
Retries have limits, failed work has a destination, and operators have a recovery path.
Quiet infrastructure
Headless, event-driven components keep maintenance burden and idle resources low.
Operating cycle
Intent → evidence
Declare. Execute. Observe. Reconcile.
Systems should retain enough state to explain where work is, what was attempted, what actually changed, and what must happen next.